Privacy Policy

Function Hub Teesside Ltd

Effective Date: 15th July 2025

1. Introduction

Function Hub Teesside Ltd is committed to protecting the privacy of its members and visitors. This Privacy Policy explains how we collect, use, share, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Function Hub Teesside Ltd
Registered in England & Wales: [Company Number]

Unit 1B Opus Park

Lockheed Close

Preston Farm Industrial Estate

Stockton-on-Tees

TS18 3BP

3. Information We Collect

We may collect the following personal information:

Identity Information: Name, date of birth.
Contact Information: Address, email, phone number.
Health Information: Medical details voluntarily provided for health and safety purposes.
Payment Details: Billing and transaction data.
Usage Data: Attendance records, equipment usage, bookings.
CCTV Footage: For security and safety within our premises.
Digital Data: IP address, browser type, and cookies when using our website.

4. How We Use Your Information

We process your personal data to:

Administer memberships and bookings.
Process payments.
Ensure member health and safety.
Provide relevant updates, offers, and service notices.
Comply with legal obligations and enforce our Terms & Conditions.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual Obligation: Processing necessary for the performance of your membership agreement.
Legal Obligation: Compliance with legal or regulatory requirements.
Legitimate Interests: Ensuring the security, safety, and effective operation of our business.
Consent: Where required for marketing communications (you may withdraw consent at any time).

6. How We Share Your Data

Your personal data may be shared with:

Trusted service providers: Such as payment processors and booking systems under data processing agreements.
Legal authorities: If required by law or in response to valid legal requests.
Emergency services: If necessary to protect your vital interests.

We do not sell or rent your personal data to third parties.

7. Data Security

We have appropriate physical, technical, and organisational measures in place to safeguard personal data against unauthorised access, loss, or misuse.

8. Data Retention

We retain personal data only as long as necessary to fulfil our contractual and legal obligations. CCTV footage is typically retained for 30 days, unless required for investigation purposes.

9. Your Data Protection Rights

Under UK GDPR, you have rights including:

Access: Request copies of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data where appropriate.
Objection: Object to processing based on legitimate interests.
Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact customerservices@functionhub.co.uk

10. Cookies and Website Tracking

Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Any significant changes will be communicated via email and posted within our premises.

12. Contact Us

For any questions or data protection requests: